Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–3 business days. Handmade or made-to-order items may require additional preparation time, which will be stated on the product page.

Handling & Production Time
For handmade products, please allow approximately 4–5 business days for the item to be carefully prepared before shipment.

Shipping Time
Once your order has been shipped, estimated delivery times are:

  • Standard Shipping: 7–10 business days

  • Express Shipping: 3–7 business days

Please note that delivery times are estimates and may vary depending on the destination, carrier delays, customs, weather, or other circumstances outside our control.

Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow up to 48 hours for tracking information to update.

International Orders
International customers may be responsible for customs duties, import taxes, or other fees charged by their country. These fees are not included in the purchase price or shipping cost.

Incorrect Address
Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or lost packages caused by an incorrect or incomplete address.

Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us with your order number and tracking information. We will do our best to assist you.

Questions
If you have any questions about your order or shipping, please contact our customer support team.